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The company’s newly updated contract with users contains a portion that makes it clear that Whisper takes a proactive approach to passing information to law enforcement bodies. Whisper has detailed instructions for law enforcement agencies who wish to obtain user data on its website and they remain unchanged. Whisper executives told the Guardian they passed user information to law enforcement bodies like the FBI when they believed there was a serious and imminent threat to life. Information shared with law enforcement bodies like the FBI The new terms add: “This may be important to you, as the laws of the United States or such other countries may not be as protective of your personal information as the laws of your jurisdiction. Whisper’s new terms advise that the company process and stores “all information in the United States or other countries where our service providers may be based”. Whisper uses a company in the Philippines to constantly monitor messages posted on its app to stamp out inappropriate behaviour. They state: “We may also partner with universities or other research institutions or scientists to use the limited information we have in anonymous, controlled research studies.”ĭata stored or processed outside the US in places like the Philippines The company’s new terms explicitly allow for these kinds of data-sharing projects. Previously, Whisper’s terms and conditions contained no wording that explicitly related to sharing of data for government or educational research. No specific user or personal data has been shared for the research.
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Whisper has been sharing information with the US Department of Defense, for a research study into suicides, without notifying its users. Sharing information with the Department of Defense The terms now tell users to “please bear in mind that, even if you have disabled location services, we may still determine your city, state, and country location based on your IP address (but not your exact location).” Whisper’s new policy maintains that geolocation services are voluntary, but contains a get-out clause. Tracking users who have opted out of geolocation
#Whisper app contact update
In fact, Whisper had drafted the update to its terms and privacy policy months earlier, in August, 2014. The new terms of use and privacy pages appeared on Whisper’s website on 13 October, 2014.Ī previous version of this article suggested the changes to Whisper’s terms of service were a direct response to the company having discovered, four days earlier, that the Guardian planned to write a story about a number of company practices. Whisper, the app which claims to be “the first completely anonymous social media network”, has introduced changes to its terms of service.